BuyLottoOnline Lottery FAQs

Frequently Asked Questions

  • How does it work?

    BuyLottoOnline allows you to participate in the richest and most exciting government-licensed lottery draws from around the world. You can enter the lotteries, syndicates or Millionaire Raffles anytime you like from the comfort of your own home. back to top
  • Does BuyLottoOnline enter the lottery draw for me?

    No, BuyLottoOnline is a messenger service that offers you a subscription. Once you pay for your subscription, BuyLottoOnline will purchase lottery tickets in your name. Our representatives will actually go to an official lottery retail store and buy a ticket on your behalf. Before the draw we will send you an email with the numbers you are participating with. back to top
  • What are the advantages of using BuyLottoOnline?

    1. You can buy lottery at any time from the comfort of your own home, on desktop or mobile.
    2. You don’t have to be physically present in the country where the lottery is based.
    3. You can pay using your credit or debit card.
    4. All winnings will be credited to your BuyLottoOnline account or can be paid directly into your bank account.
    5. Our Winners Support Team will always be on hand to help you to receive your winnings.
    6. The price you pay to participate in the draw is all you pay to BuyLottoOnline, there is no hidden commission. You keep 100% of any prize money that you win, discounting lottery taxes.
    back to top
  • How do I buy with BuyLottoOnline?

    It’s simple. Choose your lottery, decide how you long you want to participate for and make your payment, then leave the rest to us. We’ll confirm your entry, and we’ll let you know when you win. At the moment of making your order, you’ll be able to choose from the following options: Individual draws - Just select how many draws you want to participate in. The maximum allowed is the total of draws for that lottery during a 1 month period. Monthly subscription - You participate in every draw, each month. back to top
  • Does BuyLottoOnline enter the lottery for me?

    No, BuyLottoOnline is a messenger service that offers you a subscription. Once you pay for your subscription, BuyLottoOnline will purchase lottery tickets in your name. Our representatives will actually go to an official lottery retail store and buy a ticket on your behalf. Before the draw we will send you an email with the numbers you are participating with. back to top
  • Where can I see the numbers I'm participating with?

    We'll send you an email with the numbers you are participating with. You can view all your purchases within your BuyLottoOnline account page. back to top
  • How do I checkout and confirm my order?

    1. Once you have selected all of the participations you want, click on the Checkout button.
    2. You will see a summary of the draws you have chosen and the amount of time you wish to participate for. You need to check that this information is correct.
    3. Click on ‘Confirm and Pay’ and you will be taken to our secure payments page where you can pay with a credit or debit card.
    4. As soon as your payment is received by BuyLottoOnline you will receive a confirmation email from us summarising your order.
    back to top
  • When is the best time to place my order?

    All order requests must be placed at least 5 hours before the first draw in which you want to participate. For syndicates, the same rule applies, but you need to sign up 5 hours before the first draw of the week in your chosen syndicate. If for any reason we are unable to enter you into a draw you have requested, you will participate in the following draw. back to top
  • When is my order activated?

    As soon as your payment can be verified, your subscription will be activated and we will do everything we can to include you in the next lottery draw or syndicate. You will be notified via email when your subscription is active. back to top
  • Can I choose the numbers I participate with?

    Yes, you can select the numbers you want for individual lottery participation. However, we recommend the QUICK PICK option where the computer randomly picks your numbers. back to top
  • How do I know what numbers I'm participating with?

    Before each lottery draw you will receive an email with the numbers you are participating with. All of your orders can be viewed in your BuyLottoOnline account. back to top
  • How is my order guaranteed and how do I know if my participation in a draw is confirmed?

    You immediately receive a payment notification via email, backed by our company and your credit card company. Once your payment is confirmed you will receive an invoice that confirms your subscription and approves the transaction. Finally, while your subscription is active you will receive an email with the numbers of your tickets for each draw. For syndicates, the numbers you are participating with may be viewed in your BuyLottoOnline account. back to top
  • What if I don't receive the numbers I'm participating with?

    When you subscribe to our service you will receive a username and password to access a special area of our website where you will be able to see all your participations at any time. If you don't receive our emails please contact us immediately and let us know. We will resend the numbers your are participating with or you can provide us with a new email address. Please remember to keep your email address updated. back to top
  • How can I find out the lottery results?

    BuyLottoOnline will publish lottery results on our website as soon as possible after the official results are released. You can also check the results on the official websites of each of the lotteries or why not sign up here for our free Email Alerts. back to top
  • How do I know if I’ve won?

    There are numerous ways you can find out if you’ve won:
    1. We will send you an email when you win
    2. If you win a big prize a member of our Winners Support Team will call you personally
    3. You can also check the lottery operator’s own website
    4. Lottery numbers will be published on the BuyLottoOnline website
    5. You can sign up for free Email Alerts here
    back to top
  • What happens when I win?

    1. Lotteries and Raffles: All small prizes won are credited automatically to your BuyLottoOnline account. Any prize won above this level is handled on a case-by-case basis. Our Winners Support Team will call you personally to assist you in receiving your winnings. In any case, you keep 100% of any prize money you win, discounting lottery taxes and any third-party cost necessary to send you the money. So far we have had 563450 winners who have successfully received prizes ranging from as little as $10 right up to $1 million jackpots.
    2. Syndicates: As the lottery syndicate manager, BuyLottoOnline will administer the winnings on behalf of all syndicate members. Payment of small syndicate winnings will be made directly to your BuyLottoOnline account. For big prizes payment may be made direct into your BuyLottoOnline account, via bank transfer or other available method, according to your personal preferences and in line with local banking laws. We have a Winners Support Team who help our customers to do this.
    back to top
  • Does BuyLottoOnline share in the prize money?

    BuyLottoOnline does not share in the prizes our customers win, nor do we claim ownership of the tickets we purchase on your behalf. You are guaranteed to receive 100% of the prize money when you win, discounting lottery taxes. back to top
  • Does BuyLottoOnline charge any fees for winnings?

    We do not charge any commissions or fees on any prizes our customers win. In case of local taxes, or if a management cost is generated when transferring the prize to your account, these expenses will be deducted from the total amount of the prize before crediting it to your account. The price of your subscription is all you will ever pay to BuyLottoOnline. back to top
  • What will it cost to have the winnings sent to me?

    We will never charge you to claim your prize, although if we send your prize money via bank transfer your bank may charge you a small fee for receiving the funds into your account. If the payment method selected to withdraw your prize involves management costs, you will be informed about the associated expenses and these will be deducted from the amount to be sent. back to top
  • Will I have to appear in person to collect my prize?

    Whenever possible we will claim the prize on your behalf, however for larger prizes some lottery commissions insist that you be present in order to claim it. Where this is the case, our Winners Support Team will help you to make the necessary arrangements if required. back to top
  • Do I have to pay taxes if I win a prize?

    There are two types of taxes that can be applied to a lottery draw prize.
    1. Taxes in the country or state of origin of the lottery: Taxes determined by the local / federal authorities in the jurisdiction the draw takes place. These taxes are deducted by the local lottery organization before making the payment to the winner.

      US Lotteries: The taxes depend on the state in which the tickets are purchased. Taxes are different in each state, there may be national taxes, and in some cases there are even taxes applied by the city in which the ticket was issued.

      South American and European lotteries: If they have taxes, they depend on the country where the ticket is purchased, and they are deducted prior to the payment of the prizes.

    2. Taxes in the home country of the winner: They are taxes on lottery winnings determined by the user's country of residence. Local taxes differ according to the legislation of each country and are the responsibility of the user, so we suggest that in case of winning a big prize, verify the information with local authorities.
    back to top
  • Is BuyLottoOnline responsible for paying a prize?

    No, BuyLottoOnline is not related directly or indirectly to any lottery commission or operator. We offer a Messenger Service only, buying tickets on your behalf. Our primary responsibility is to hand you your winning ticket or any winnings that we have collected on your behalf. Our company cannot be responsible for prizes that have not been collected for any reason. The responsibility to abide by the terms and conditions of the lottery and pay out on the prize lies exclusively with the lottery that issued the ticket. back to top
  • Does BuyLottoOnline sell lottery tickets?

    BuyLottoOnline does not sell or resell lottery tickets. We offer a messenger service, which means that you request a ticket or syndicate membership and we buy the tickets on your behalf at a government-licensed lottery retailer or agent. back to top
  • Is the BuyLottoOnline service legal?

    Yes. BuyLottoOnline is a messenger business, not a gambling business. We provide a legal, responsible Messenger Service to our customers. When you subscribe to our service, either individually or as part of a syndicate, we are buying the tickets on your behalf. back to top
  • Does BuyLottoOnline have any ties to any lottery agencies?

    Neither BuyLottoOnline nor any of its employees are related directly or indirectly with a lottery commission or operator anywhere in the world. back to top
  • Once I subscribe to BuyLottoOnline, will my information be secure?

    Absolutely, we go to great lengths to protect your privacy. We use the latest 256-bit SLL technology to safeguard your personal data and payment information. All information about you and your winnings will be strictly confidential and we will never pass it on to third parties. back to top
  • When do the lottery draws take place?

    The lottery drawings included in our service occur according to the following schedule:
    1. Florida: Wednesdays and Saturdays at 11:00PM Eastern Time
    2. California: Wednesdays and Saturdays at 7:57PM Pacific Time
    3. New York: Wednesdays and Saturdays at 11:21PM Eastern Time
    4. Powerball: Wednesdays and Saturdays at 10:59PM Eastern Time
    5. Mega Millions: Tuesdays and Fridays at 8:00PM Pacific & Eastern Time
    6. EuroMillions: Tuesdays and Fridays at 08:00PM French Time
    7. SuperEnalotto: Tuesdays, Thursdays and Saturdays at 8:00 PM, Italian Time
    8. Gordo de la Primitiva: Sundays at 1:00PM, Spanish Time
    9. Oz Lotto: Tuesday at 6:28 PM Australian Time
    10. Super 7 Lotto: Friday at 9:30 PM, Canadian Time
    11. France Loto: Wednesdays and Saturdays at 8:40 PM, French Time
    12. UK National Lottery: Wednesdays and Saturdays at 7:30 PM
    13. Lotto 6/49: Wednesday and Saturday at 9:30PM, Canadian Time
    14. Powerball Australia: Thursday at 6:28PM Australian Time
    15. Mega Sena Lotto: Wednesday and Saturday at 8:00PM, Brazilian Time
    16. Eurojackpot: Friday at 8:00 PM, French Time
    back to top
  • Can I participate in US lotteries?

    Absolutely! If you are over 18 years old, you can enter the lottery or participate in a syndicate with BuyLottoOnline. There are no legal restrictions for any individual to enter the US lotteries. You do not have to be a US citizen or resident to participate. Anyone can use the BuyLottoOnline service to participate in any lottery in the world, regardless of their citizenship or county of residence. back to top
  • What are VIP Loyalty Points?

    To show our appreciation to you for you choosing to buy international lotteries with BuyLottoOnline, you will be automatically enrolled into our VIP Loyalty Program. You will automatically receive VIP Loyalty Points every time you buy. The VIP Loyalty Program means that for every lottery order, syndicate or Millionaire Raffle you purchase with BuyLottoOnline you will earn VIP Loyalty Points. The more VIP Loyalty Points you get, the more we’ll give back to you. back to top
  • How do I become a BuyLottoOnline VIP?

    It’s simple. All you need to do is sign up and make a purchase at BuyLottoOnline. You will automatically join our VIP Loyalty Program – Buy more, Earn more and Win more! back to top
  • How does the VIP Loyalty Program work?

    Every time you buy a lottery participation, syndicate share or Raffle at BuyLottoOnline we’ll give you VIP Loyalty Points. You receive 1 VIP loyalty Point for every $2 you spend. back to top
  • What can I use my VIP Loyalty Points for?

    You can redeem your VIP Loyalty Points to receive great discounts on lottery orders. If you have enough points, you will even be able to participate and win lotteries, syndicates or Millionaire Raffles for free! You receive $1 off your purchase for every 25 points you collect. back to top
  • Where can I see how many VIP Loyalty Points I have?

    You can see how many VIP Loyalty Points you have accrued in your BuyLottoOnline account. back to top
  • How do I redeem my VIP Loyalty Points?

    You will be given the option at the checkout to use your VIP Loyalty Points total as payment towards your order. Remember that VIP Loyalty Points cannot be used with any other discount offer or promotion. You can’t withdraw your VIP Loyalty Points cash, so you must spend it on lottery participations or syndicate shares. back to top